PearsonVUE Authorized Testing Center
Have Questions About Your Exam?
The certification exams can even be taken here, as Institute of Information Technology is an Authorized Pearson VUE Testing Center.
If you have any questions about your exam or want to reschedule via phone, please contact 800-704-3616.
COVID-19 Impact to candidate exam schedules
We know you have questions about the status of your exam and rescheduling or scheduling new exam appointments at this time.
How will I know if my exam is canceled?
You will receive an email cancellation notice and you will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor. You can also log in to your Pearson VUE account to see if you can still see your upcoming exam appointment.
If you are still able to see your upcoming exam appointment, please expect your exam to go ahead as planned, but with additional health and safety measures in place.
Can I reschedule my exam at this time?
Yes. You should attempt to reschedule your exam through your online Pearson VUE account. The system will only allow you to book exams on dates that will be available for testing.
If you have additional questions regarding voucher usage or testing windows, please visit your exam program's homepage to speak to the customer service team associated with your program.